Legal
Privacy policy
Joe's Kitchen, Bar, & Bakery (formerly Joe's Italian, “we”) runs joesitalianonline.com. This policy covers what we collect when you use the site, ask about catering or a wedding tasting, buy a private dinner seat, order, or text with us. We do not sell your information.
Catering, tasting and other requests
When you send a catering, tasting, cake or feedback request we collect what you type: name, email, phone, event details (date, guest count, venue, service style) and any notes. We also record how you found us (UTM tags and ad click IDs), your IP address and browser type. Zapier carries the request to our Notion workspace, where the catering team follows up. If you book a tasting, Cal.com holds the appointment.
Private Dinner Series tickets
Square processes your card. We never see or store the full card number. To run the guest list we keep your first and last name, email, phone and seat count in Cloudflare storage. Each booking record deletes itself one year after it is made, which covers the dinner and our bookkeeping.
Ordering, gift cards and reservations
Online orders, e-gift cards and table reservations run on Toast, and delivery on DoorDash. When you use them you are on their sites, under their privacy policies. We receive the order or reservation details we need to serve you.
Advertising
We use the Meta (Facebook and Instagram) pixel and Conversions API, and the TikTok pixel and Events API, to see which ads lead to orders, requests and bookings. They receive browser identifiers (such as the _fbp and _fbc cookies), the page and action, and, when you send a form or buy a seat, your email and phone hashed (scrambled one way) before they leave our server. See Meta's and TikTok's privacy policies for how they process it.
Analytics and maps
Databuddy records which pages are viewed and which links are clicked so we can fix what is not working. The map on our pages is embedded from Google Maps, and Google may collect data when it loads, under Google's privacy policy.
Text messages
If you check the SMS consent box, you agree to receive text messages from Joe's Kitchen, Bar, & Bakery about your tasting and event. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
Who we share it with
These service providers handle data for us, and only for the job listed:
- Square. Processes card payments for Private Dinner Series seats.
- Cloudflare. Hosts this website and stores the private dinner guest list.
- Toast. Online ordering, gift cards and table reservations.
- DoorDash. Delivery orders placed through DoorDash.
- Zapier and Notion. Carry form requests to our catering team and store them.
- Cal.com. Books wedding tasting appointments.
- Meta (Facebook and Instagram). Advertising measurement: pixel and Conversions API.
- TikTok. Advertising measurement: pixel and Events API.
- Databuddy. Website analytics: pages viewed and links clicked.
- Google Maps. The embedded map showing where we are.
Questions or deletion requests
Call us at (205) 663-4111 or catering at (659) 222-9200, or write to Joe's Kitchen, Bar, & Bakery, 21 Weatherly Club Dr, Alabaster, AL 35007. See also our terms of service.
